Account Recovery

Reset Password

Use your character name and the email address saved on that character. If they match, you will receive a one-use link and code to set a new password.

How It Works

The reset link is valid for one hour, tied to one character, and can only be used once. For safety, wizard/admin characters are not reset through this page.

1. Enter DetailsUse the character name and the email address saved on that character.
2. Check MailThe email contains a link and a six digit code. The link fills the code automatically.
3. Pick PasswordEnter the character name and choose a password with at least 8 characters, a capital letter and a symbol.

Request Reset

For privacy, this page gives the same response whether or not the character/email pair is found.